Question 1

Are you a moving company?

Accepted Answer

No. We are a reusable moving tote rental company, not a moving company. We provide durable, stackable plastic moving totes that make packing and moving easier while reducing cardboard waste.

Question 2

How does the rental process work?

Accepted Answer

Choose the tote package that best fits your move and reserve it online. We'll deliver the totes before your move, and after you've unpacked, we'll return to pick up the empty totes.

Question 3

What areas do you serve?

Accepted Answer

We currently provide delivery and pickup within ZIP codes 30701, 30720, 30721, 30733, 30734, 30735, 30746, 30103, 30120, 30121, 30139, 30145, 30161, 30165, and 30184.

Question 4

What size are the totes?

Accepted Answer

Each reusable moving tote measures approximately 27 inches long, 17 inches wide, and 12 inches high. They are designed to stack securely and are easy to carry.

Question 5

Which package is right for me?

Accepted Answer

Recommended package sizes are: 24 totes for a 1-bedroom home, 36 totes for a 2-bedroom home, 48 totes for a 3-bedroom home, and 60 totes for a 4-bedroom home.

Question 6

How long can I keep the totes?

Accepted Answer

Rental periods are available for 2, 3, or 4 weeks. Rental extensions are available based on availability.

Question 7

Do you offer moving equipment?

Accepted Answer

Yes. We offer an Appliance Hand Truck for $30 and a Standard Hand Truck for $20 as optional rental add-ons.

Question 8

When are deliveries and pickups scheduled?

Accepted Answer

Deliveries and pickups are available Monday through Friday from 5:00 PM to 9:00 PM and Saturday through Sunday from 8:00 AM to 6:00 PM.

Question 9

Do I need to be home for delivery and pickup?

Accepted Answer

Yes. Someone must be present during both delivery and pickup appointments.

Question 10

Is delivery included?

Accepted Answer

Yes. Delivery and pickup are included with all tote rental packages within our service area.

Question 11

Are the totes cleaned?

Accepted Answer

Yes. Every tote is thoroughly cleaned and sanitized after each rental.

Question 12

Do I need to clean the totes before returning them?

Accepted Answer

No. We handle the cleaning. We simply ask that any large spills be wiped out before pickup.

Question 13

Can I label the totes?

Accepted Answer

Yes. Please use removable labels or painter's tape. Do not use permanent markers directly on the totes.

Question 14

What happens if a tote is damaged?

Accepted Answer

If a tote is lost or damaged beyond repair, a replacement fee of $25 per tote will apply.

Question 15

Can I purchase a tote?

Accepted Answer

Yes. Replacement or additional totes may be purchased for $25 each.

Question 16

Can I change my reservation?

Accepted Answer

Yes. Contact us as soon as possible if your moving schedule changes. We'll do our best to accommodate your request based on availability.

Question 17

Can I cancel my order?

Accepted Answer

Reservations canceled at least 5 business days before the scheduled delivery date are eligible for a full refund. Cancellations made within 5 business days are non-refundable.

Contact

Quick Links

Contact

(706) 505-4250
Information@MVPToteRentals.com

MVPToteRentals.com

Contact

Quick Links

Contact

(706) 505-4250 Information@MVPToteRentals.com

MVPToteRentals.com

(706) 505-4250
Information@MVPToteRentals.com